About Me

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Great design leadership harmonizes bold ideas with user-centric solutions.

Hello! I'm a passionate UX leader with over 8 years of experience in crafting exceptional digital experiences. As a Senior UX Manager, I blend strategic thinking with user-centric design to create products that delight users and drive business success. My dual background in Computer Science and Interactive Design uniquely positions me to bridge the gap between design and development teams.

I thrive in collaborative, cross-functional teams and excel at balancing meticulous detail with big-picture thinking to enhance user satisfaction and engagement. Whether I'm facilitating design sprints, conducting user research, or aligning UX strategy with business goals, I'm always focused on delivering solutions that have real impact. My expertise spans from wireframing and prototyping to design systems and usability testing, all underpinned by a deep commitment to understanding user needs and motivations.

View Resume ↗


Featured Project Work

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Creating an intelligent Benefit Assistant with AI

Lead UX Designer

Creating a trusted AI product for consumers with a long term vision for innovation in benefits software.

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Designing a Modern HSA Investment Solution

Lead UX Designer

Empowering HSA consumers to grow their health savings accounts with modern, user-friendly tools for investing in stocks, ETFs, and mutual funds

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Driving adoption and utilization of HSAs

Lead UX Designer

A decision support tool created to easily educate HSA and non-HSA participants about the benefits of an HSA.

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An Analytics Solution for HR Admins to Drive Engagement

Lead UX Designer

Delivering powerful insights to admins, helping them drive growth, improve retention, and optimize benefits management with ease.

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Skills

Strategic Leadership

UX Strategy Development
Cross-functional Collaboration
Global Team Management & Mentoring
Budget Planning & Resource Allocation

User-Centric Design

User Research & Persona Development
Customer Journey Mapping
Usability Testing & Analysis
Design Thinking & Innovation

Executional Proficiency

Wireframing & Prototyping
Design Systems Management
Agile/Scrum Methodologies
HTML, CSS, JavaScript

Tools & Software

Figma, Sketch, Adobe XD
Aha!, JIRA, Confluence
Google Suite
ClickUp & Efficient Task Management

Communication

Stakeholder Management
Design Review Facilitation
Remote Collaboration on a Global Team
Leadership Presentations

Measuring Success

Outcome-Driven Design Solutions
User Testing & Experimentation
Pendo Analytics
Data Visualization


In the Words of Others

Elizabeth's contributions to our team organization and processes have been inspired and critical for our ability to retain quality and rapid delivery during a period of rapid growth. She is a strong emerging team leader, providing support and stability to her team through a strategic transition in the company. She leans into strategy and as a result has become a valued contributor to the Line of Business. Her team models collaboration. The team is tight, organized, and actively promotes a culture of rapid prototyping and experimentation.

- Eulah S., Head of Design

All of Elizabeth's partners rave about her work and attitude. She is a pleasure to work with (that’s coming from both your design team and external partners). She's a creative talent, organizational whiz, and a key member of our UX team!

- Andrew K., Director

Elizabeth is a role model within the team for both task management and design file organization. She always brings a friendly and supportive attitude to every new challenge and instills confidence in her stakeholders. Known to be reliable and committed to her tasks, delivering quality work on time. Her UX work in all three portals has been outstanding and her efforts have won over the trust and enthusiasm of her development partners. A big win! Elizabeth stays true to our UX process and her partnership with our UX Research colleagues on the HSA Decision Tool has resulted in a highly intuitive, user friendly tool for our Consumer Portal.

- Chris D., Director

Elizabeth went beyond expectations. As an analyst, I wasn't prepared for how well she handles client interactions and how fast she would grow with her role. It's been exciting working with her. She is calm in her approach to UX and looking for the deeper challenges in the client ask. In client meetings, she answers client questions and and asks great questions herself. She's shown an aptitude for Visual Design as well, taking the initial design elements and using them to build pages and expand the system.

- Wally H., Creative Director

Elizabeth does an excellent job at interacting with the client to effectively address their business needs through her designs. She is able to quickly adjust designs based on feedback from the client and developers. She's thorough in providing instructions, and guiding developers through wireframes so functionality and styling can be executed comfortably. Elizabeth is a very skilled designer, and I learned a great deal about the UX process while working alongside her on our project. She's been available to answer questions at any time, which made my task as a developer a lot easier.

- Christine G., Developer

Elizabeth was an integral part of the success of a design pitch we had to complete on a short timeline. She went above and beyond to bring the team's ideas to life through wires and sketches, welcoming and rapidly incorporating feedback, and bringing infectious enthusiasm and passion to the work...all leading to a very impressed prospective customer..

- Sanju S., Project Manager

Elizabeth is a well-organized designer who is able to work independently, has good observational skills and is able to present her observations and recommendations in a clear, concise way. As the only designer on the team, she was able to work independently and was productive right away with very little oversight. She was also able to synthesize her observations across multiple applications and present them in a clear way to the stakeholders.

- David Y., Project Lead

I am extremely impressed with how quickly Elizabeth has taken to her project assignments. It's extremely difficult to jump into consulting right after college and she has taken to it like a duck to water. She's been placed in roles where she has taken large responsibilities and has routinely delivered exceptional work that has impressed senior leadership.

- Jenny W., Senior UX Designer



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