About Me

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Great design leadership harmonizes bold ideas with user-centric solutions.

Hello! I'm a passionate UX leader with over 8 years of experience in crafting exceptional digital experiences. As a Senior UX Manager, I blend strategic thinking with user-centric design to create products that delight users and drive business success. My dual background in Computer Science and Interactive Design uniquely positions me to bridge the gap between design and development teams.

I thrive in collaborative, cross-functional teams and excel at balancing meticulous detail with big-picture thinking to enhance user satisfaction and engagement. Whether I'm facilitating design sprints, conducting user research, or aligning UX strategy with business goals, I'm always focused on delivering solutions that have real impact. My expertise spans from wireframing and prototyping to design systems and usability testing, all underpinned by a deep commitment to understanding user needs and motivations.




Featured Project Work

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Creating an intelligent Benefit Assistant with AI

Lead UX Designer

Creating a trusted AI product for consumers with a long term vision for innovation in benefits software.

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Designing a Modern HSA Investment Solution

Lead UX Designer

Empowering HSA consumers to grow their health savings accounts with modern, user-friendly tools for investing in stocks, ETFs, and mutual funds

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Driving adoption and utilization of HSAs

Lead UX Designer

A decision support tool created to easily educate HSA and non-HSA participants about the benefits of an HSA.

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An Analytics Solution for HR Admins to Drive Engagement

Lead UX Designer

Delivering powerful insights to admins, helping them drive growth, improve retention, and optimize benefits management with ease.

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Skills

Strategic Leadership

UX Strategy Development
Cross-functional Collaboration
Global Team Management & Mentoring
Budget Planning & Resource Allocation

User-Centric Design

User Research & Persona Development
Customer Journey Mapping
Usability Testing & Analysis
Design Thinking & Innovation

Executional Proficiency

Wireframing & Prototyping
Design Systems Management
Agile/Scrum Methodologies
HTML, CSS, JavaScript

Tools & Software

Figma, Sketch, Adobe XD
Aha!, JIRA, Confluence
Google Suite
ClickUp & Efficient Task Management

Communication

Stakeholder Management
Design Review Facilitation
Remote Collaboration on a Global Team
Leadership Presentations

Measuring Success

Outcome-Driven Design Solutions
User Testing & Experimentation
Pendo Analytics
Data Visualization



In the Words of Others

Elizabeth's contributions to our team organization and processes have been inspired and critical for our ability to retain quality and rapid delivery during a period of rapid growth. She is a strong emerging team leader, providing support and stability to her team through a strategic transition in the company. She leans into strategy and as a result has become a valued contributor to the Line of Business. Her team models collaboration. The team is tight, organized, and actively promotes a culture of rapid prototyping and experimentation.

- Eulah S., Head of Design